FAQs

Can I earn professional development credit (example: CPE) for completing friEdOnline courses?

Credit is offered for some courses based upon on-time completion of course activities. You must complete the course in its entirety in order to earn credit.

What will I get for my money?

Like all friEdTechnology learning experiences, our goal is to provide you an interesting, practical, applicable learning experience. You will have the opportunity to evaluate your course, and we will use the information you provide to make each course better and more valuable. We strive to make everything YOU do something YOU can use later so that your time learning is not wasted on an audience of one.

What if we need to pay with a PO?

If your school or district needs to pay with a PO (Purchase Order), please email us at information@friedtechnology.com and let us know how many participants you would like to enroll. We will send you a quote, then after the course is complete, we will send you an invoice. A $25 fee will be added for processing your purchase order if your order is for less than five participants.

Can I make a bulk purchase for my school district?

If you would like to make a bulk purchase or if you need to "purchase with a PO (purchase order)," please contact us via email at information@friEdTechnology.com and let us know how many seats you need and which course or item you're interested in. Discounts will be applied according to the volume of your purchase.

Can I get a refund?

Of course we want you to be happy with your purchase. Please contact us if you feel you have a valid reason for a refund and we will consider it. Normally, there are no refunds for our course, so please make sure you are able to participate before purchasing.

What if other members of my team/school/district want to participate together?

If your school or district wants at least 25 seats in a single course, we can create a custom course for you that only your team will be able to participate in. Please contact information@friedtechnology.com for discounted pricing and more information.

What are the technical requirements for taking a course?

BROWSER- We suggest you use the latest version of Google Chrome to view your courses. Our courses have several interactive elements and we have found they all work beautifully in Chrome.

Download Chrome

Chrome Support

VIDEOS- The videos are stored in Google Drive or on YouTube. You can watch them within the course. If you choose to use another browser, you may have to log into your google account to view the videos. When starting a video you will need to click it twice.

DEVICE- The courses will work on all devices, but your best experience will be on a larger screen. So, if you are choosing between a phone or a monitor to view the content on- go with the monitor!

Will there be someone there to help me?

We strive to make your learning experience flexible and self-paced. Our hope is you can make it through all of the material on your own! With that said, you are not alone! friEd Teachers may have other jobs and busy lives and are not guaranteed to be available 24/7, but they are there for you! You also have classmates to ask for assistance, or you can email information@friedtechnology.com if you get stuck. We will reply to you within 24 hours, Monday through Friday 8 a.m.-5 p.m. CST.

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